FotoIN is hiring team-oriented, tech-savvy, self directed and driven individuals who thrive in a fast paced environment.
Do you... Have a smartphone? Use a cloud storage account? Like to creatively solve problems & work with people? Enjoy a challenge? (recent graduates welcome!) Want to keep growing & developing personally & professionally? Then, you may be the one!
The ideal candidate will be:
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Well spoken and personable
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A creative problem solver and can think quickly on their feet
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A great listener
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Comfortable taking on multiple roles – including, but not limited to: writing and up-selling
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Someone who can think outside the box to continue the improvement of the FotoIN Solution
Customer Success Representative are mainly responsible for being passionate advocates for customers first and the company second.
Responsibilities will include:
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Partner with and ensure the long-term success of our customers
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Develope and maintain an extensive knowledge of the FotoIN Solution
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Develop long-term relationships with your customer portfolio
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Create opportunities for our customers to become more involved
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Regulate monthly charges for customers (invoice, credit card, charges, etc.)
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Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of service to serve customer needs.
Customer Success Representatives multi-task by nature and can easily juggle multiple roles in dealing with people, ongoing management and improvement of Customer Success space.
FotoIN is a dynamic, fast growing business, headquartered in Atlanta, Georgia. The company is bringing to life the vision of automating and speeding up field photo documentation and filing by directly connecting field workers to the office and existing cloud or in-house storage repositories.
